Privacy Policy

The following privacy policy applies to the use of our online offering www.diepoolbauer.de (hereinafter "Website"). We attach great importance to data protection. The collection and processing of your personal data is carried out in compliance with applicable data protection regulations, in particular the General Data Protection Regulation (GDPR).

1 Responsible Party

The person responsible for the collection, processing and use of your personal data within the meaning of Art. 4 No. 7 GDPR is

David Hagmeyer
AquaDreams GmbH
Kölner Straße 407
45481 Mülheim an der Ruhr

If you wish to object to the collection, processing or use of your data by us in accordance with these data protection provisions in whole or in part for individual measures, you can direct your objection to the responsible party. You can save and print this data protection declaration at any time.

2 General Purposes of Processing

We use personal data for the purpose of operating the Website.

3 What Data We Use and Why

3.1 Hosting

The hosting services we use serve to provide the following services: infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services that we use for the purpose of operating the Website.
In doing so, we or our hosting provider process master data, contact data, content data, contract data, usage data, meta and communication data of customers, interested parties and visitors to this website on the basis of our legitimate interest in efficient and secure provision of our website in accordance with Art. 6 Para. 1 Sentence 1 f) GDPR in conjunction with Art. 28 GDPR.

3.2 Access Data

We collect information about you when you use this website. We automatically collect information about your usage behavior and your interaction with us and record data about your computer or mobile device. We collect, store and use data on every access to our website (so-called server log files). Access data includes:

→ Name and URL of the requested file
→ Date and time of access
→ Amount of data transferred
→ Message about successful access (HTTP response code)
→ Browser type and browser version
→ Operating system
→ Referer URL (i.e. the previously visited page)
→ Websites accessed from the user's system via our website
→ Internet service provider of the user
→ IP address and requesting provider

We use this log data without assignment to your person or other profiling for statistical evaluations for the purpose of operation, security and optimization of our website, as well as for anonymous recording of the number of visitors to our website (traffic) and the extent and nature of use of our website and services, as well as for billing purposes to measure the number of clicks received from cooperation partners. Based on this information, we can provide personalized and location-based content and analyze data traffic, find and fix errors and improve our services.
This also represents our legitimate interest according to Art. 6 Para. 1 Sentence 1 f) GDPR.
We reserve the right to subsequently review the log data if there is justified suspicion of unlawful use based on concrete evidence. We store IP addresses for a limited period in the log files if this is required for security purposes or if it is necessary for the provision of services or the billing of a service, e.g. if you use one of our offers. After the order process is completed or after payment is received, we delete the IP address if it is no longer required for security purposes. We also store IP addresses if we have concrete suspicion of a criminal offense in connection with the use of our website. In addition, as part of your account, we store the date of your last visit (e.g. when registering, logging in, clicking links, etc.).

3.3 Cookies

We use so-called session cookies to optimize our website. A session cookie is a small text file that is sent by the respective servers when visiting a website and is temporarily stored on your hard drive. This file itself contains a so-called session ID, with which various requests from your browser can be assigned to the common session. This allows your computer to be recognized when you return to our website. These cookies are deleted after you close your browser. They serve, for example, to enable you to use the shopping cart function across multiple pages. We also use persistent cookies to a limited extent (also small text files that are stored on your device), which remain on your device and allow us to recognize your browser on your next visit. These cookies are stored on your hard drive and delete themselves after the specified time. Their lifespan is 1 month to 10 years. This allows us to present our offer to you in a more user-friendly, efficient and secure manner and, for example, show you information tailored to your interests on the page. Our legitimate interest in using cookies in accordance with Art. 6 Para. 1 Sentence 1 f) GDPR lies in making our website more user-friendly, efficient and secure.

The following data and information are stored in the cookies:
- Log-in information
- Language settings
- Entered search terms
- Information about the number of visits to our website and use of individual functions of our website.

When the cookie is activated, an identification number is assigned to it and an assignment of your personal data to this identification number is not made. Your name, IP address or similar data that would enable assignment of the cookie to you are not included in the cookie. Based on cookie technology, we only receive pseudonymized information, for example about which pages of our shop were visited, which products were viewed, etc. You can set your browser so that you are informed in advance about the setting of cookies and can decide individually whether to exclude the acceptance of cookies for certain cases or in general, or that cookies are completely prevented. This may limit the functionality of the website.

3.4 Data for Fulfilling Our Contractual Obligations

We process personal data that we need to fulfill our contractual obligations, such as name, address, email address, ordered products, invoicing and payment data. The collection of this data is required for the conclusion of the contract.
Data is deleted after the expiration of warranty periods and statutory retention periods. Data linked to a user account (see below) is retained for the duration of account management in any case.
The legal basis for processing this data is Art. 6 Para. 1 Sentence 1 b) GDPR, as this data is required for us to fulfill our contractual obligations to you.

3.5 Email Contact

If you contact us (e.g. via contact form or email), we process your information to handle the request and in case follow-up questions arise.
If data processing is carried out to implement pre-contractual measures that take place at your request, or if you are already our customer, to perform the contract, the legal basis for this data processing is Art. 6 Para. 1 Sentence 1 b) GDPR.
We only process further personal data if you consent (Art. 6 Para. 1 Sentence 1 a) GDPR) or if we have a legitimate interest in processing your data (Art. 6 Para. 1 Sentence 1 f) GDPR). A legitimate interest exists, for example, in responding to your email.

3.4 Data for Fulfilling Our Contractual Obligations

We process personal data that we need to fulfill our contractual obligations, such as name, address, email address, ordered products, invoicing and payment data. The collection of this data is required for the conclusion of the contract.
Data is deleted after the expiration of warranty periods and statutory retention periods. Data linked to a user account (see below) is retained for the duration of account management in any case.
The legal basis for processing this data is Art. 6 Para. 1 Sentence 1 b) GDPR, as this data is required for us to fulfill our contractual obligations to you.

3.5 Email Contact

If you contact us (e.g. via contact form or email), we process your information to handle the request and in case follow-up questions arise.
If data processing is carried out to implement pre-contractual measures that take place at your request, or if you are already our customer, to perform the contract, the legal basis for this data processing is Art. 6 Para. 1 Sentence 1 b) GDPR.
We only process further personal data if you consent (Art. 6 Para. 1 Sentence 1 a) GDPR) or if we have a legitimate interest in processing your data (Art. 6 Para. 1 Sentence 1 f) GDPR). A legitimate interest exists, for example, in responding to your email.

4 Storage Duration

Unless otherwise specified, we store personal data only as long as necessary to fulfill the pursued purposes. In some cases, the legislator provides for the retention of personal data, such as in tax or commercial law. In these cases, the data is stored by us only for these legal purposes, but is not otherwise processed and is deleted after the expiration of the legal retention period.

5 Your Rights as Data Subject

According to applicable laws, you have various rights regarding your personal data. If you wish to exercise these rights, please submit your request by email or by mail with clear identification of your person to the address mentioned in Section 1. Below you will find an overview of your rights.

5.1 Right to Confirmation and Information

You have the right to receive clear information about the processing of your personal data.

In detail:
You have the right at any time to receive confirmation from us as to whether personal data concerning you is being processed. If so, you have the right to request free information from us about the personal data stored about you, including a copy of that data. Furthermore, you have a right to the following information:

1. the purposes of processing;
2. the categories of personal data being processed;
3. the recipients or categories of recipients to whom the personal data has been or will be disclosed, in particular to recipients in third countries or to international organizations;
4. if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration;
5. the existence of the right to request correction or deletion of personal data concerning you or restriction of processing by the controller or a right to object to this processing;
6. the existence of the right to lodge a complaint with a supervisory authority;
7. if the personal data was not collected from you, all available information about the source of the data;
8. the existence of automated decision-making, including profiling in accordance with Art. 22 Para. 1 and 4 GDPR and – at least in these cases – meaningful information about the logic involved as well as the significance and intended effects of such processing for you.

If personal data is transferred to a third country or an international organization, you have the right to be informed about the appropriate safeguards in accordance with Art. 46 GDPR in connection with the transfer.

5.2 Right to Correction

You have the right to request correction from us and, if applicable, completion of personal data concerning you.
In detail:
You have the right to request correction from us without undue delay of inaccurate personal data concerning you. Taking into account the purposes of processing, you have the right to request completion of incomplete personal data – including by supplementary statement.

5.3 Right to Deletion ("Right to be Forgotten")

In a number of cases, we are obligated to delete personal data concerning you.
In detail:
You have the right according to Art. 17 Para. 1 GDPR to request that we delete personal data concerning you without undue delay, and we are obligated to delete personal data without undue delay if one of the following reasons applies:

1. The personal data is no longer necessary for the purposes for which it was collected or otherwise processed.
2. You withdraw your consent on which processing was based in accordance with Art. 6 Para. 1 Sentence 1 a) GDPR or Art. 9 Para. 2 a) GDPR, and there is no other legal basis for processing.
3. You object in accordance with Art. 21 Para. 1 GDPR to the processing and there are no overriding legitimate grounds for processing, or you object in accordance with Art. 21 Para. 2 GDPR to the processing.
4. The personal data was processed unlawfully.
5. Deletion of the personal data is required to comply with a legal obligation under EU or Member State law to which we are subject.
6. The personal data was collected in relation to offered services of the information society in accordance with Art. 8 Para. 1 GDPR.

If we have made the personal data public and are obligated to delete it in accordance with Art. 17 Para. 1 GDPR, we will take appropriate measures, including technical ones, taking into account available technology and implementation costs, to inform controllers processing the personal data that you have requested deletion of all links to this personal data or copies or replications of this personal data.

5.4 Right to Restriction of Processing

In a number of cases, you are entitled to request restriction of processing of your personal data from us.
In detail:
You have the right to request restriction of processing from us if one of the following conditions is met:

1. you dispute the accuracy of the personal data for a period that enables us to verify the accuracy of the personal data;
2. processing is unlawful and you refuse deletion of personal data and instead request restriction of use of the personal data;
3. we no longer need the personal data for processing purposes, but you need it for the assertion, exercise or defense of legal claims, or
4. you have objected to processing in accordance with Art. 21 Para. 1 GDPR, pending determination as to whether the legitimate grounds of our company outweigh yours.

5.5 Right to Data Portability

You have the right to receive personal data concerning you in machine-readable form, to transmit it, or to have it transmitted to us by others.
In detail:
You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format, and you have the right to transmit this data to another controller without obstruction from us, provided that

1. processing is based on consent in accordance with Art. 6 Para. 1 Sentence 1 a) GDPR or Art. 9 Para. 2 a) GDPR or on a contract in accordance with Art. 6 Para. 1 Sentence 1 b) GDPR, and
2. processing is carried out by automated means.

In exercising your right to data portability in accordance with paragraph 1, you have the right to obtain direct transmission of personal data from us to another controller, insofar as this is technically feasible.

5.6 Right to Object

You have the right to object to lawful processing of your personal data by us if this is justified by your particular circumstances and our interests in processing do not outweigh yours.
In detail:
You have the right to object at any time to the processing of personal data concerning you based on Art. 6 Para. 1 Sentence 1 e) or f) GDPR for reasons arising from your particular circumstances; this also applies to profiling based on these provisions. We will no longer process the personal data unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or processing is necessary for the assertion, exercise or defense of legal claims.
If personal data is processed by us for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such advertising; this also applies to profiling insofar as it is connected with such direct marketing.
You have the right to object, for reasons arising from your particular circumstances, to processing of personal data concerning you for scientific or historical research purposes or statistical purposes in accordance with Art. 89 Para. 1 GDPR, unless processing is necessary for the performance of a task carried out in the public interest.

5.7 Automated Decision-Making Including Profiling

You have the right not to be subject to a decision based solely on automated processing – including profiling – that produces legal effects on you or similarly significantly affects you.
Automated decision-making based on the collected personal data does not take place.

5.8 Right to Withdraw Data Protection Consent

You have the right to withdraw consent to the processing of personal data at any time.

5.9 Right to Lodge a Complaint with a Supervisory Authority

You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, workplace or place of the alleged violation, if you believe that the processing of personal data concerning you is unlawful.

6 Data Security

We make every effort to secure your data within the scope of applicable data protection laws and technical possibilities. Your personal data is transmitted to us in encrypted form. This applies to your orders as well as to the customer login. We use the SSL (Secure Socket Layer) encryption system, but we point out that data transmission on the Internet (e.g. in email communication) may have security vulnerabilities. Complete protection of data against access by third parties is not possible.
To secure your data, we maintain technical and organizational security measures in accordance with Art. 32 GDPR, which we continuously update to reflect the state of the art.
We also do not guarantee that our service will be available at all times; disruptions, interruptions or outages cannot be ruled out. The servers we use are regularly carefully backed up.

7 Disclosure of Data to Third Parties, No Data Transfer Outside the EU

In principle, we only use your personal data within our company.
If and to the extent that we involve third parties in the performance of contracts (such as logistics service providers), they only receive personal data to the extent that the transmission is required for the corresponding service.
In the event that we outsource certain parts of data processing ('data processing'), we obligate data processors contractually to use personal data only in accordance with the requirements of data protection laws and to ensure the protection of the rights of the data subject.
Data transfer to entities or persons outside the EU outside of the case mentioned in section 4 of this statement does not take place and is not planned.

8 Data Protection Officer

If you have any further questions or concerns about data protection, please contact our data protection officer:
David Hagmeyer
Email: aquadreams@diepoolbauer.de